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Case Study

Turning Patient Conversations into Scientific Insights for CSL Behring

September 22, 2026
MadeAi | Turning Patient Conversations into Scientific Insights for CSL Behring

How do you turn online patient conversations into insights that support scientific publications?

MadeAi partnered with CSL Behring to analyze 20,999 posts across four projects, each completed in 6–8 weeks. Structured social media listening uncovered patient burden, treatment experiences, and unmet needs across HAE, CKD-AP, ESKD, and dialysis-related pruritus.

Findings supported an ISPOR poster and HAE publication, alongside publications on ESKD patient and caregiver perspectives and dialysis-related itching burden.

See how subject matter expertise and structured analysis brought patient perspectives into scientific communication and strategic planning.